How often does Fortify send failed payment emails?

Fortify's automated payment recovery system helps you realize more revenue from failed payments. Here's how:

Fortify will algorithmically send emails to customers after failed payments in an effort to resolve the payment issue. While this schedule can change depending on certain factors related to the failed payment notification algorithm, you can expect the following schedule of emails to be sent to the customer:

• First email is sent asap after the payment fails (generally 2 hours after failed payment)

• Second email is sent 3 days after the first contact

• Third email is sent 2 days after the second contact

• Fourth email is sent 2 days after the third contact

• Fifth email - When the customer's terms are called

When this queue is started we also send a notification to the Vendor Admin. This notification is to alert the admin of the customer's failed payment and Fortify's resulting process outline above, but no action is required from the vendor admin user.